The source of the Blue Porcelain is coming from the seashell. From the hook to the actually body part is using the shell pattern, with twisted rim, it highlights the features of the porcelain texture such as pinching shapes at will.

• Material: Porcelain, 18K Gold-plated Sterling Silver, Alloy
• Hand Painted

Gold- or silver-plated color will fade over time. This is a normal result from long-term wear and contact with air. However, with careful handling they can have a longer life. Here are some care tips for you:
• Please avoid direct contact with water and chemical products, such as soap, perfume, hand cleaning gel, oils, make up, moisturizers, etc.
• Please do not wear jewellery while swimming, showering or raining. Use a soft cloth to dry them if they get wet.
• Please do not yank and pull chains or components.
• For the porcelain part, please avoid impact with hard surfaces and sharp objects as they are fragile material.
• Unlike plating metal, porcelain can last for an extremely long time, even hundreds of years.
• Please store the jewellery in a dry place such as your bedroom, and not the bathroom. We recommend storing the jewellery in its original packaging to avoid being damaged or scratched.

Thank you for shopping at Bontii! To ensure that your experience with us is as smooth and enjoyable as possible, please take a moment to familiarize yourself with our shipping and delivery policy.

 At Bontii, we offer international shipping to bring our vibrant porcelain products to you. We partner with reliable shipping carriers to ensure that your order arrives safely and in a timely manner.

Once your order is placed, please allow 1-3 business days for processing. After processing, the estimated delivery time will depend on your location and the shipping method that you choose while ordering. For express shipping, it takes about 3-5 business days to arrive at the destination. Whild for standard shipping, it takes about 10-15 business days. Please note that international orders may be subject to customs clearance procedures, which can cause additional delays.

Shipping costs will be calculated at checkout based on the total amount of your order. We strive to provide competitive shipping rates to make your shopping experience even more enjoyable. 

For questions regarding our Refund and Returns Policy click here.

The following terms are applicable for any products that you purchased with us. Thank you again for shopping at Bontii!

Interpretation

The words of which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.

Definitions

For the purposes of this Shipping and Delivery Policy:

• Company (referred to as either “the Company”, “We”, “Us” or “Our” in this Disclaimer) refers to Shen Zhen Shi Tuo Jiang Shu Ma Ke Ji You Xian Gong Si, Company address; Room 607, Yuanlingxinyuan, Shiyan Road, Baoan District, Shenzhen City, Guangdong Province, 518108, China.
• Service refers to the Website.
• You means the individual accessing the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.
• Website refers to Bontii, accessible from https://bontii.com/.

Standard Shipping List

Destination	Processing Time	Estimated Delivery Time	Shipping Cost
Australia	1 - 3 Business days	5 - 10 Business Days	$10 (Order Amount < $75) Free (Order Amount ≥ $75)
Canada	1 - 3 Business days	5 - 10 Business Days	$10 (Order Amount < $75) Free (Order Amount ≥ $75)
Malaysia	1 - 3 Business days	5 - 10 Business Days	$10 (Order Amount < $75) Free (Order Amount ≥ $75)
New Zealand	1 - 3 Business days	5 - 10 Business Days	$10 (Order Amount < $75) Free (Order Amount ≥ $75)
Singapore	1 - 3 Business days	5 - 10 Business Days	$10 (Order Amount < $75) Free (Order Amount ≥ $75)
United Kingdom	1 - 3 Business days	5 - 10 Business Days	$10 (Order Amount < $75) Free (Order Amount ≥ $75)
United States	1 - 3 Business days	5 - 10 Business Days	$10 (Order Amount < $75) Free (Order Amount ≥ $75)

 

Express Shipping List

Destination	Processing Time	Estimated Delivery Time	Shipping Cost
Australia	1 - 3 Business days	3 - 5 Business days	$30.00 USD (Order Amount Below $75), Free (Order Amount Over $75)
Canada	1 - 3 Business days	3 - 5 Business days	$30.00 USD (Order Amount Below $75), Free (Order Amount Over $75)
Hong Kong	1 - 3 Business days	3 - 5 Business days	$30.00 USD (Order Amount Below $75), Free (Order Amount Over $75)
Malaysia	1 - 3 Business days	3 - 5 Business days	$30.00 USD (Order Amount Below $75), Free (Order Amount Over $75)
New Zealand	1 - 3 Business days	3 - 5 Business days	$30.00 USD (Order Amount Below $75), Free (Order Amount Over $75)
Singapore	1 - 3 Business days	3 - 5 Business days	$30.00 USD (Order Amount Below $75), Free (Order Amount Over $75)
United Kingdom	1 - 3 Business days	3 - 5 Business days	$30.00 USD (Order Amount Below $75), Free (Order Amount Over $75)
United States	1 - 3 Business days	3 - 5 Business days	$30.00 USD (Order Amount Below $75), Free (Order Amount Over $75)

You can cancel or edit your shipment until our warehouse begins to prepare your shipment. Unfortunately, after our warehouse begins preparing your shipment your order can no longer be edited.

You are entitled to cancel Your Order within 30 days without giving any reason for doing so.

The deadline for cancelling an Order is 30 days from the date on which You received the Goods or on which a third party you have appointed, who is not the carrier, takes possession of the product delivered.

In order to exercise Your right of cancellation, You must inform Us of your decision by means of a clear statement. You can inform us of your decision by:

• By email: contact@bontii.com
• By visiting this page on our website: https://bontii.com/pages/contact-us 
• By phone number: +86 158-1559-1418
• By mail: Room 607, Yuanlingxinyuan, Shiyan Road, Baoan District, Shenzhen City, Guangdong Province, 518108, China

We will reimburse You no later than 14 days from the day on which We receive the returned Goods. We will use the same means of payment as You used for the Order, and You will not incur any fees for such reimbursement.

Notes:

• Express Shipping is not available for P.O. Boxes and APO/FPO addresses.
• After the order has been paid, the warehouse needs 1-3 business days to process your order. You will receive a notification once your order has been shipped.
• In most cases, the package will be delivered within the estimated time of arrival. However, the actual delivery date may be affected by flight arrangements, weather conditions and other external factors. Please refer to the tracking information for the most accurate delivery date.
• If your package has not been delivered or your tracking information shows that your package has been delivered but you have not received it, you must contact Customer Service to verify within 45 days of the order date. For other orders, products, and logistics related issues, you must contact customer service within 90 days of the order date.
• Express Shipping orders will be shipped by USPS, DHL, or FedEx and International Orders will be shipped by your domestic couriers depending on your country and region.
• Some of our products are shipped locally within the US, and some of them are from our international warehouses in Hong Kong via secured shipping and handling.
• We ship internationally to all major countries and all orders are entitled for free shipping without any minimum purchase.
• We will send you the tracking number of your orders to the e-mail provided once your order is dispatched. If you’re not able to track with the tracking number provided, please do not hesitate to contact us at contact@bontii.com and we will get back to you as soon as possible.
• Please note that the tracking information will only be displayed after it’s synced and updated successfully to the system. Please give it some time and track again later. If you are still not able to track it after some time, please contact us at contact@bontii.com and we will get back to you as soon as we can.

Contact Us

If you have any questions about this Shipping and Delivery Policy, You can contact Us:

• By email: contact@bontii.com
• By visiting this page on our website: https://bontii.com/pages/contact-us 
• By phone number: +86 158-1559-1418
• By mail: Room 607, Yuanlingxinyuan, Shiyan Road, Baoan District, Shenzhen City, Guangdong Province, 518108, China